Policies

Introduction

Thank you for visiting Chef Jay's. We hope you find our site informative. This section presents a few key points (terms and conditions) to you. They are listed below and by accessing this website you are agreeing to the following terms and conditions.

Copyright, Trademark, and Related Issues

This site belongs to Chef Jay's. The copyright to the contents of this site is owned by Chef Jay's or other third parties who have licensed use. Users may download material from this site for their own personal, non-commercial use only, provided all copyright notices are kept intact. Any other copying, redistributing, or publishing of any part of this site in any manner is prohibited. Any non-personal information, communications or material you submit to Chef Jay's at this site, by e-mail or otherwise, is non-confidential, and Chef Jay's is free to use and reproduce such information freely, and for any purpose. Specifically, Chef Jay's is free to use any ideas or concepts contained in any such communication for any purpose whatsoever, including developing, manufacturing, advertising and marketing products. Any such use is without compensation to the party submitting information. By submitting information, you are also warranting that you own the material/content submitted, that it is not defamatory, and that Chef Jay's use will not violate any third party's rights. Chef Jay's is under no obligation to use the information submitted. The trademarks, logos, characters and service marks (collectively "Trademarks") displayed on Chef Jay's belong to Chef Jay's. Nothing contained on this website should be construed as granting any license or right to use any Trademark displayed on this website. Your use/misuse of the Trademarks displayed on this website, or any other content on this website, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that Chef Jay's will aggressively enforce its intellectual property rights to the fullest extent of the law, including criminal prosecution.

Linking

This website may contain links to other websites. These links are to companies or organizations we believe you may have an interest in. Chef Jay's is not responsible for the content of any other site or for ongoing review of other sites. Please be mindful of this as you link to other sites. In general, Chef Jay's does not object to links to this website from third-party sites. However, you must abide by the following rules: Unless we have a written agreement with you, you may not use any of Chef Jay's trademarks, logos or slogans in or with your links, except that you may link to this site using the plain text name of the site. Do not present the link to this site in any way that suggests Chef Jay's has any relationship or affiliation with your site or endorses, sponsors or recommends the information, products or services on your site, unless you have a specific written agreement with Chef Jay's to do so. Link only to the home page of this site. Do not, without Chef Jay's written permission: (a) incorporate any content from this site into your site (e.g., by in-lining or framing); (b) use any Chef Jay's names, trademarks, slogans, or any other words or codes identifying Chef Jay's websites in any "metatag" or other information used by search engines or other information location tools to identify and select sites. Chef Jay's will not tolerate links from any obscene, scandalous, profane, defamatory, unlawful site, or any site that may adversely affect the name, reputation and goodwill of Chef Jay's and its products. Chef Jay's reserves the right to cancel permission to link at any time, for any reason.

Jurisdictional Issues

The Chef Jay's products, materials, offers, and information appearing on Chef Jay's are intended for U.S. customers. This site is controlled by Chef Jay's from its offices in Las Vegas, Nevada, United States. Chef Jay's makes no representation that materials on this site are appropriate or available for use in other locations.

Limitation of Liability

Your use of and browsing on this website are at your own risk. Neither Chef Jay's nor any other party involved in creating, producing or delivering this website is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, this website. Without limiting the foregoing, everything on this site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow exclusions of implied warranties, so some of these exclusions may not apply to you. Check your local laws. Chef Jay's assumes no liability and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account your use of this website. Chef Jay's MAY REVISE THESE TERMS AND CONDITIONS BY UPDATING THIS POSTING.

Collection and Use of Information Personal information means information that can be used to identify and contact you, specifically your name, postal delivery address, e-mail address, payment method (e.g., credit card or debit card) and telephone number, as well as other information when such information is combined with your personal information. When you register or re-register at our Web site, we ask you to supply us with personal information so that we can provide, enhance and personalize our services and marketing efforts. For similar reasons, we may supplement the personal information you provide with publicly available information about you. We use this personal information to process your registration, your orders and your payments, and to communicate with you on these and other topics. We also use your e-mail address to send you newsletters, as well as messages about Chef Jay’s special offers, promotional announcements and consumer surveys. Occasionally, we may send these materials to you via postal mail, using the shipping address provided. Our mailers that contain the materials or order may also contain promotional items or advertisements. If you no longer want to receive the newsletters, other announcements or non-order postal mail, simply Email our customer service at customerservice@chefjays.com to unsubscribe. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions. We keep track of your interactions with us, including but not limited to your site activity, order, payment history and correspondence as well as blog entry or comments activity. We use this information for such purposes as providing product improvements or developments, recommendations on products or services we think will be enjoyable, personalizing the site to better reflect particular interests, tracking product interest, helping us quickly and efficiently respond to inquiries and requests and otherwise enhancing our service offering for our customers. We may provide analyses of our users in the aggregate to prospective partners, advertisers and other third parties. While using the Chef Jay’s and Web site, you will have opportunities to post reviews or other personal information in public forums. Please understand that when you post such information, it is made public and is not subject to this policy. Links to Other Sites The Chef Jay’s Web site contains links to sites operated by third parties whose policies regarding the handling of personal information may differ from ours. While we endeavor to associate with reputable sites, Chef Jay’s cannot be responsible for the information handling practices of these other sites. Children You must be 18 years of age or older to order products from Chef Jay’s Website. Other Technology We use may use other technologies to gather information on how our users interact with our site and to otherwise help us efficiently operate and monitor our site and service. These technologies, show us, for example, popular pages, conversion rates, click-throughs and other information that can be used to improve, operate and monitor our site and our service. Third parties, including consultants we engage and online advertisers, may also use this technology to perform similar services for us as well as to assess their own advertising or services. Disclosure of Personal Information Except as otherwise disclosed to you, we will not sell, rent or disclose your personal information to third parties without notifying you of our intent to share the personal information in advance and giving you an opportunity to prevent your personal information from being shared. We use other companies, agents or contractors to perform services on our behalf. For example, we have partnered with other companies to personalize and optimize our Web pages, process credit card transactions, collect debts, analyze and enhance data, including customers' interaction with our site, and process consumer surveys. We also provide postal addresses to the U.S. Post Office or package shipping companies for delivery purposes. In the course of providing such services, these other companies may have access to your personal information. These companies are not permitted to use your personal information except for the purpose of providing the services we request of them. From time to time, we may partner with companies whose products we believe will interest our users. In conjunction with these partners, we may send promotional announcements and/or serve web-based advertisements to our customers on their behalf. You can go to the Contact page and request that your name be excluded from these mailings for our marketing partners. In addition, we may offer joint promotions or programs that, in order for participation, will require personal information be shared with third parties. In such instances, you will be provided with notice of the sharing prior to your decision to participate. Chef Jay’s also reserves the right to disclose personal information when we reasonably believe disclosure is required by law, if we reasonably believe disclosure is necessary to establish or exercise legal rights, or in situations involving potential threats to physical safety. In the event that Chef jay’s is acquired by or merged with a third party, we reserve the right, to sell or otherwise transfer the personal information we have collected as part of that transaction provided that such third party continues to honor our privacy policy. Security Chef Jay’s takes information security very seriously and uses reasonable administrative, technical and managerial measures to protect your personal information from unauthorized access. For example in order processing, we utilize Secure Sockets Layering, an industry-standard protocol for certain of your transmissions to us, in order to encrypt the personal information that you send to us through the registration and sign up process. We store your email address and payment method information in an encrypted form. You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer or mobile device through which you access your Chef Jay’s account. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the Chef Jay’s Web site. Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your personal information and cannot assume liability for improper access to it. By using this Web site, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site. Changes to This Policy As we update and expand our services, we may make changes to this policy. You should check back for updates to this policy from time to time. If the changes result in materially less protection for your personal information than that provided in this policy, we will make reasonable efforts to contact you and obtain your consent to the changes. Like our Terms and Conditions of which this policy is a part, your use of the Chef Jay’s Web site or continued use of our after our efforts to contact you means that you agree to be bound by such changes. Contact If you have questions concerning this privacy policy or your account, please contact Customer Service at customerservice@chefjays.com. Last updated: January 2010